Since the Activision support methood is a complete mess, and Steam Support was unable to help (so forwarded me to here...),
I'm seeking help here...
Several issues listed
| Ticket number | 9913-RJKN-4028 |
| Category | Game/DLC Questions > Performance Issues |
| reventon50@gmail.com | |
| Product | Call of Duty: Black Ops |
| Operating System | Windows 7/Vista |
This Question's Message(s)
I'll list my issues:
1: Hit detection is a failure. Most of the times I'm shooting people, seeing bullets hitting them, but no hitmarker.
2: Even happens that I got hirmarkers, but enemies don't get the damage...
3: Claymores turn invisible
4: There are very mutch texture hacking guy, meanwhile I'm not even able to make custom camouflages or acceptable optics.
5: ACOG makes weapons much more inaccurate, while intended to help on it...
6: No updates...
Tried some thing to fix it, not seems to work.
I don't want to play on low graphics, I've paid for a High End PC...
(And I suggest HD textures for this game tho)
This is not the fun what Activision guaranteed me...
7: I'm burnign INSIDE covered houses
8: it spawns me in front of the enemy, it spawns the two side in same place...
BUMP. No help provided yet. No answer on Twitter even...
Hello Bence,
Thank you for contacting Steam Support.
We apologize for the delay.
Support for this title is provided by the original developer or publisher. Please refer to the following article for more information on contacting the support team for this title:
Title: Call of Duty: Black Ops 2
Link: http://support.steampowered.com/kb_article.php?ref=8661-WSGV-0784&tpg=1
It is recommended that you complete any applicable steps on the page linked above. If you are still unable to resolve the issue, you click the blue "technical support" link provided in the article to contact the support department for this title.
As an alternate resource, please check Steam Discussions for other users that may have resolved this issue. You can find this game by using the search box near the top of the page:
http://steamcommunity.com/discussions/#games
This is Black ops ONE as selected.
You wrote about Black Ops 2...
Hello Bence,
Support for this title is provided by the original developer or publisher. Please refer to the following article for more information on contacting the support team for this title:
Title: Call of Duty: Black Ops
Link: https://support.steampowered.com/kb_article.php?ref=8788-MSQY-4777
It is recommended that you complete any applicable steps on the page linked above. If you are still unable to resolve the issue, you click the blue "technical support" link provided in the article to contact the support department for this title.
As an alternate resource, please check Steam Discussions for other users that may have resolved this issue. You can find this game by using the search box near the top of the page:
http://steamcommunity.com/discussions/#games
On Validating Steam Files at Black Ops 1 properties, it says
"1 files failed to vaildate and will be reacquired." all the time.
Hello Bence,
Please try the following:
Exit Steam entirely.
Browse to your Steam installation (Usually C:\Program Files\Steam\)
Rename the "steamapps" folder to "old_steamapps"
Re-launch Steam and re-install the game.
Once the installation is complete, test the issue.
If this resolves the issue, you may copy the new files into the "old_steamapps" folder and rename it to "steamapps" to restore your other games without re-downloading.
If the issue is not resolved, you can rename the folder back to avoid having to re-install other games.
Also, please follow the instructions linked below to provide a diagnostic report for your system.
Title: How to run and submit MSINFO32 Info reports
URL:
Note: Please make sure your operating system is updated fully before running the report.
MSINFO32.nfo Attached.
The reinstalling didn't solve the problem.
The game can run, but the hit detection issues even below 50 ms ping still exists.
10Message by Support Tech Jace on Tue, 2nd Jul 2013 2:34 pm
Please disable the following programs from your PC and re-test the issue:
ESET Smart Security
Malwarebytes Anti-Malware
If the issue persists, please reply with a new MSinfo that reflects the changes
11Message by you on Sat, 6th Jul 2013 12:39 am
Not working of corse...
MSinfo is the same, uloaded on prev. post of mine.
As far as I see, the problem existing mostly by sniper rifles and AK47 with ACOG.
Anyway, people with good pings can kill me by shooting near me. Pings are under 50ms.
12Message by you on Mon, 8th Jul 2013 9:57 am
Here is what I've found so far:
1: LOTS of videos about his issue on youtube
2: LOTS of complaintations on forums, no answers from moderators or GMs, just LOTS of bans
3: And cfg tweaks that I shouldn't really use when VAC can ban me without even using a cheat.
Still very waiting for the help!!
13Message by Support Tech Jace on Mon, 8th Jul 2013 4:34 pm
Please try completely removing Steam and re-installing. You may want to print out these instructions for quick reference.
1. Write down your Steam Account name and password - you will need them to log back into Steam once you have reinstalled
2. Logout of Steam
3. Exit Steam
4. If you currently have any Steam games installed that you would like to keep, please copy the Steamapps folder from C:\\Program Files\\Steam to your desktop or another directory.
5. Delete the Steam folder in the default location C:\\Program Files\\Steam
6. Hit windows key + r ( run at the start menu ) and type regedit
7. Delete HKEY_CURRENT_USER\\Software\\Valve and HKEY_LOCAL_MACHINE\\SOFTWARE\\Valve (or HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\Valve on 64-bit Windows)
8. Download and install the Windows Installer CleanUp Utility from the following
9. Run Windows Install Clean Up from the Start menu.
10. Select Steam from the list. The list is only partially in alphabetical order, so be sure to check carefully.
11. Select Remove.
12. Select OK.
13. Reboot your computer.
14. Download and install a fresh copy of the Steam installer from URL
15. Run the installer and re-test the Steam client.
14Message by you on Wed, 10th Jul 2013 8:28 am
It is clearly a problem with the game itself. Lagg Compensation maybe.
However, I'm not the one who has this issue.
15Message by Support Tech Jace on Thu, 11th Jul 2013 5:58 pm
Tickets automatically close after a set amount of time, I'm not actively closing your ticket.
Further support for this title is provided by the original developer or publisher. Please refer to the following article for more information on contacting the support team for this title:
Title: Call of Duty: Black Ops
Link:
It is recommended that you complete any applicable steps on the page linked above. If you are still unable to resolve the issue, you click the blue "technical support" link provided in the article to contact the support department for this title.
As an alternate resource, please check Steam Discussions for other users that may have resolved this issue. You can find this game by using the search box near the top of the page
16Message by you on Thu, 11th Jul 2013 10:03 pm
I have a registration, and system think my PW is incorrect.
Reseting password mail won't appear. It isn't in the spam folder neither.
17Message by Support Tech Jace on Sun, 14th Jul 2013 11:30 am
Please log in to your original Steam Account: irroyalpredator
To ensure you can access your account right away, I have reset your account password and sent the new login information in a separate e-mail.
If you do not receive the e-mail and you are running a Spam filter, check and make sure the e-mail is not being filtered as spam.
Note: Passwords are all numbers.
Please change your password and validate your email address when you log in to your Steam account so you may use the Steam account recovery tool to save time if you need to reset your password in the future. This process is outlined here:
Title: Resetting an Account Password
Link:
If you are using Windows, please see the following link for assistance with installing the game from a disc instead of downloading the game from Steam:
Title: Installing from Disc instead of Steam
Link:
If this process is unsuccessful, you may need to download the game from the Steam servers by double-clicking it in the Library list in the Steam application.
For more information on the capabilities of Steam Accounts, please see this guide:
Steam Account Use
LINK
Let us know if you have any further questions or difficulty.
18Message by you on Sun, 14th Jul 2013 7:56 pm
So I have to conntact with Activision Support, right? Can you give me a direct link that won't be forwarded if when I click on it?
19Message by Support Tech Jace on Thu, 18th Jul 2013 4:57 pm
Please refer to the following article for more information on contacting the support team for this title:
Title: Call of Duty series
Link:
It is recommended that you complete any applicable steps on the page linked above. If you are still unable to resolve the issue, you click the blue "technical support" link provided in the article to contact the support department for this title.
As an alternate resource, please check Steam Discussions for other users that may have resolved this issue. You can find this game by using the search box near the top of the page:
LINK