My CoD:BO2 singleplayer campaign glitches out during the cinematic at the start of the Karma mission. The screen goes white, the game crashes and the Ship Console tells me "Unhandled Exception Caught" before the game quits and reloads. This has happened for over a week now.
Troubleshooting: I have an Intel i7 2600k system running Windows 7 Professional 64-bit with 16Gb RAM. My video card is a 1Gb nVidia 560Ti. I have uploaded the latest BETA drivers (310.70) and run the game windowed at minimum video settings. It still crashes. I also tried playing it on my old PC (an Intel DualCore with a 9800GTX nVidia card) but it crashed at the same place.
Getting the same issue on a different PC seems to eliminate system or hardware problems. That leaves the game or the saved game file. Any ideas?
Support: I tried to raise a support ticket, but Activision's system wants me to call a US 1-800 support number - FROM AUSTRALIA! The cost of the call would be more than the cost of the game. There seems to be no way to email a support request.